{"id":1859,"date":"2022-04-19T14:32:52","date_gmt":"2022-04-19T18:32:52","guid":{"rendered":"https:\/\/www.esa.org\/montreal2022\/?page_id=1859"},"modified":"2022-05-02T11:59:17","modified_gmt":"2022-05-02T15:59:17","slug":"registration-faqs","status":"publish","type":"page","link":"https:\/\/www.esa.org\/montreal2022\/registration\/registration-faqs\/","title":{"rendered":"Registration FAQs"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Registration Details<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Refund and Cancellation Policy<\/h4>\n\n\n\n<p>Written notification of cancellation must be emailed to&nbsp;<a href=\"mailto:registrar@esa.org\">ESA REGISTRAR<\/a>. In-person registration may be cancelled anytime without a cancellation fee. Virtual attendee registration must be cancelled by&nbsp;<strong>August 1<sup>st<\/sup><\/strong>&nbsp;and&nbsp;a USD 50.00 fee will be assessed for processing refunds. For questions regarding registration: | email&nbsp;<a href=\"mailto:registrar@esa.org\">ESA REGISTRAR<\/a>&nbsp;or (202) 833-8773.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Meeting Code of Conduct and Privacy Policy<\/h4>\n\n\n\n<p>All attendees must accept the&nbsp;<a href=\"https:\/\/www.esa.org\/events\/code-of-conduct-for-esa-events\/\">ESA Meetings Code of Conduct<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.esa.org\/montreal2022\/covid-code-of-conduct\/\">the COVID Code of Conduct<\/a>. For more information on how we process and secure your data, view our&nbsp;<a href=\"https:\/\/www.esa.org\/esa\/privacy-statement-for-the-ecological-society-of-america\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Privacy Policy<\/strong><\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Registration FAQs<\/h4>\n\n\n\n<p><strong>When I am logged in and completing my registration form, I am seeing the wrong registration rate (i.e., non-member when I am a member who recently joined<\/strong><strong>&nbsp;or renewed). What should I do?<\/strong><\/p>\n\n\n\n<p>This most likely means your ESA profile is not reflecting your current membership status with ESA. If you joined or renewed the same day you are registering, please try logging out and logging back in. If this does not resolve the issue, please email us at&nbsp;<a href=\"mailto:registrar@esa.org\">registrar@esa.org<\/a>&nbsp;and we can look into this for you.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can I register someone else for the meeting?<\/h4>\n\n\n\n<p>You can register someone else, but it requires logging in to their account and using their credentials. If they do not have a profile with ESA, you can make one for them and register from that account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">After answering the questions on the registration form, I am having trouble proceeding to the next step. What should I do?<\/h4>\n\n\n\n<p>Click \u201cSave Responses\u201d, and you should be able to progress to the next step and complete your registration.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">I would like to return to my meeting registration form to update some of the information. How can I do that?<\/h4>\n\n\n\n<p>Log into your ESA account. Click \u201cAccount Access\u201d, then hover over \u201cAnnual Meeting\u201d, and click \u201cMy event receipts\u201d. Under \u201cEvent\u201d click \u201cESA 2021 Virtual Meeting\u201d, then click \u201cEdit registrant information\u201d. Remember to save your responses when you are finished by clicking \u201cUpdate Responses\u201d.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">I need a receipt for my registration. Where can I find that?<\/h4>\n\n\n\n<p>Log into your ESA account. Click \u201cAccount Access\u201d, hover over \u201cAnnual Meeting\u201d, and click \u201cMy event receipts. You should see an Order Number. Click on that and then you can download your receipt as a PDF by clicking on the PDF symbol.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">I registered before I had been notified about a registration grant and just learned I was approved for funding. What should I do?<\/h4>\n\n\n\n<p>Please email&nbsp;<a href=\"mailto:registrar@esa.org\">registrar@esa.org<\/a>&nbsp;to request a refund. This process can take a few days, so please be patient.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.esa.org\/montreal2022\/registration\/\">Registration Types and Rates<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Registration Details Refund and Cancellation Policy Written notification of cancellation must be emailed to&nbsp;ESA REGISTRAR. In-person registration may be cancelled anytime without a cancellation fee. Virtual attendee registration must be cancelled by&nbsp;August 1st&nbsp;and&nbsp;a USD 50.00 fee will be assessed for processing refunds. For questions regarding registration: | email&nbsp;ESA REGISTRAR&nbsp;or (202) 833-8773. Meeting Code of Conduct [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1766,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-sidebar.php","meta":{"ngg_post_thumbnail":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/pages\/1859"}],"collection":[{"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/comments?post=1859"}],"version-history":[{"count":7,"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/pages\/1859\/revisions"}],"predecessor-version":[{"id":1959,"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/pages\/1859\/revisions\/1959"}],"up":[{"embeddable":true,"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/pages\/1766"}],"wp:attachment":[{"href":"https:\/\/www.esa.org\/montreal2022\/wp-json\/wp\/v2\/media?parent=1859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}