Resource of the Week: Online Course on ‘Communicating with Limited English Proficiency Populations’

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website screenshot


This free, online course from the Northwest Center for Public Health Practice (University of Washington) addresses how to engage with limited English proficiency populations.

Overview excerpted from their website:


In emergencies, limited English proficient populations are one of our most vulnerable populations. Communicating effectively can be challenging due to language, cultural, technological, and logistical barriers. This 90-minute webinar from the Community Engagement and Communication Trainingsseries looks at how to establish communication plans with these communities in advance of an emergency. Presenter Missie Thurston examines methods of communication, including traditional media and social media, and provides case studies and sources for additional information.

Learning Objectives

  • Describe how audience research improves communications planning
  • Describe the benefits of using various forms of communication (including storytelling and pictorial communication) to reach lower literacy and immigrant populations
  • Use social media as a tool to better understand and communicate with specific populations

Intended Audience

Local, state, and tribal health departments of various sizes