Help
Find help for:
Help for Registration & Login:
- What do I need to do to register?
-
Click on the Sign Up for an Account link at the bottom of the User
Login box to sign up for a new account. Once you've filled out the form
and submitted the information, you will receive an e-mail message with
your account name and password. Make sure that you supply a correct
e-mail address! After you've used this name and password to log in to
the portal you can go to the Preferences area to change your password,
if so desired.
- Why can't I log into the site?
-
In order to log into the site, you need a username and password. To
receive a username and password, click Sign Up for an Account below the
login boxes on the right side of the homepage.
If you already have a username and password and still can't log into
the site, you probably don't have cookies enabled, which is a
requirement of the portal. To support user accounts, the portal needs
to use bits of information called cookies to remember who you are. If
you have problems logging in, check the Preferences or Options menu on
your web browser to make sure that you don't have cookies disabled.
- Should I log out when I'm finished?
-
In order to protect information specific to your user account, you
should log out of the site each time you finish using it. The system
has a time out that will automatically log you out if you are not active
for three hours. Note that just closing your browser window will not log
you out.
- What do I need to log into the site?
-
In order to use the portal fully, you should log into the site every
time you use it. Features like user agents, forums, and recommendations
require that you log into the site. Signing up for a login is not
mandatory, but it can help make the portal more useful to you and the
portal community.
- How do I change my password?
-
To change your password, click Preferences on the navigation bar.
There, you can change your password at the bottom of the screen. First,
enter your old password. Next, type your new password twice. Then,
click the Submit button. Next time you log into the site, you will need
to supply the new password.
In order to change your password, you must first provide your
username and password in the login boxes on the homepage.